Privacy & Policy
Privacy Policy - CozyLivingMartShop
At CozyLivingMartShop, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase from us.
Collection and Use of Personal Data
We collect personal data when you use our website, sign up for our newsletter, or place an order. The personal data we may collect includes:
- Name and contact details (e.g., email address, phone number, shipping address)
- Payment information (e.g., credit card number, billing address)
- Order history and purchase behavior
- Device information (e.g., IP address, browser type, operating system, location data)
- Communication with our customer service (e.g., emails, chats)
We use this data to process your orders, improve our service, communicate with you, and send you personalized offers and information.
How We Use Your Data
We use the personal data we collect for the following purposes:
- Order Processing: To process and ship your orders and provide the best possible service.
- Customer Communication: To communicate with you about your orders, inquiries, shipping, and other concerns.
- Marketing and Advertising: To send you offers, discounts, and information about our products if you have opted in to receive marketing emails.
- Website Usage: To analyze how our website is used, improve the user experience, and ensure our website functions properly.
- Payment Processing: To process payments and prevent fraud attempts.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance the user experience and provide you with personalized content and advertising. A cookie is a small file stored on your device that collects certain information, such as your language preferences or browsing habits.
You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of the website, and some features may not work as intended.
Sharing of Data
We do not share your personal data with third parties unless it is necessary to provide our services or required by law. The following are instances where we may share data:
- Payment Processors: We share payment information with our payment service providers to process transactions.
- Shipping Companies: We share your shipping address with carriers and logistics companies to fulfill your orders.
- Third-party Services: We may use third-party services to support specific functions, such as website traffic analysis or sending newsletters. These third parties only have access to the necessary data and process it for the service provided.
We ensure that all third-party providers we work with take appropriate measures to protect your data.
Data Security
We take the protection of your personal data seriously. We use various security measures to protect your information from unauthorized access, loss, or theft. These measures include encrypting sensitive data, using secure servers, and conducting regular security checks.
While we strive to maintain the highest level of security, no method of data transmission or storage is 100% secure. As such, we cannot guarantee the absolute security of your data, but we are committed to doing everything we can to protect it.
Your Rights
Depending on applicable data protection laws, you have the following rights regarding your personal data:
- Access to Your Data: You have the right to request access to the personal data we hold about you.
- Correction of Your Data: If your personal data is incorrect or incomplete, you can request its correction.
- Deletion of Your Data: You have the right to request the deletion of your personal data when it is no longer necessary or if you withdraw your consent.
- Objection to Processing: You can object to the processing of your personal data if it is based on legitimate interests.
- Data Portability: You can request the transfer of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at any time.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, with the date of the last update indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
Contact Us
If you have any questions about this Privacy Policy or the processing of your personal data, please feel free to reach out to us.
Thank you for choosing CozyLivingMartShop. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.
